Policies
Privacy policy
- We sell your data
- No
- Minimum age
- 16
- Contact
- support@luvyer.com
What we collect
From you
- Name, email, phone, billing and shipping address
- Order and delivery details
- Account login details, if you create one
- Cart, wishlist, reviews, and support messages
Automatically
- IP address, browser, device, and pages viewed
- Cookies and similar technologies
- Data from Shopify, payment processors, and analytics partners
How we use it
- Fulfil and deliver orders
- Manage your account and support requests
- Send order, return, and account updates
- Marketing, if you opt in
- Improve the site and prevent fraud
- Meet legal obligations
Who we share it with
- Vendors who run shipping, payments, and IT
- Marketing partners, with your consent where required
- Authorities or regulators, when the law requires it
- Affiliates in our business group, where applicable
Cookies
We use cookies to run the site, remember preferences, and measure traffic. You can control cookies in your browser settings. Turning them off may break some features.
Your rights
Depending on where you live, you can ask us to:
- Access the data we hold about you
- Correct inaccurate data
- Delete your data
- Restrict or object to certain processing
- Receive a portable copy of your data
- Opt out of marketing at any time via the unsubscribe link
Email support@luvyer.com to exercise these rights.
Retention and security
Retention. We keep personal data only as long as needed to run the store, meet legal duties, resolve disputes, and enforce our agreements.
Security. We use reasonable technical and organisational measures. No online system is fully secure.
Children
This site is not for anyone under 16. We do not knowingly collect children’s data. If you think we have, email support@luvyer.com and we will delete it.
Updates
We may update this policy when our practices or the law change. Changes appear on this page with a revised date.